Quick Solving of Car-Theft Cases

It can happen easily, especially in unfamiliar cities: You don't remember where you parked the car. The new »ready to spot« service in the ready to app of smart solves this problem conveniently. However, should finding it fail because the smart is stolen, the new »theft recovery« service helps.

The new ready to spot service automatically saves the GPS position of the smart, if the customer has activated the service and has parked the car. If needed, the app guides the owner back to his car. Depending on the distance, the app also suggest the best and most convenient way via moovel to get back to the car – for example, with car2go or mytaxi or by bus and train. The booking is also made very simply by app.

Other elements integrated into the app are a reminder function for when the paid parking period expires, and the flashing function: It facilitates finding the vehicle at night, because it flashes its indicators as soon as you approach your car and push a button in the app. With the help of app, the parked smart can also easily be made the meeting point for friends or family, because the app allows sharing the current position with others.

Support following the car theft

Rude awakening: The parking spot is empty, the car apparently stolen. And if you're hit, you're grateful for any help. The new theft recovery service begins even earlier. Users are able to put a virtual fence (geofence) around their parked smart. The owner is alerted via the app when he has activated the service and the vehicle leaves the area specified in this way.

Next, he activates the theft recovery mode in the app, which guides him through all necessary steps: from reporting the theft to police to contacting the smart customer service. On explicit request of the customer this service activates the live tracking and contacts the police: Police are then able to identify the current position of the stolen smart, which significantly increases the chances of recovery, of course.

As of mid-June both services are available in the ready to app free of charge and can be activated there.