Development Process SSV Designs Gateways Using »Design Thinking«

Beim Design Thinking arbeiten Menschen unterschiedlicher Disziplinen zusammen.
Beim Design Thinking arbeiten Menschen unterschiedlicher Disziplinen zusammen.

In the development of IoT devices, the focus must be on user value for the customer. This is what the new development process at SSV is intended to ensure.

There are now countless IoT or Edge gateways that transfer sensor and machine data to the cloud. However, many examples do not go beyond the prototype or pilot series status, because from the perspective of the potential user there is no or very little benefit. With the help of a design thinking process, SSV now wants to design an IoT gateway family for remote maintenance tasks that focuses on the user perspective instead of technology-oriented silo thinking.

Design Thinking is based on the assumption that problems can be better solved if people from different disciplines work creatively together, jointly develop questions, focus on the needs and motivations of the respective users, and then develop concepts that are then tested several times using prototypes. The aim is to use a 360° perspective to find solutions that are convincing from the user's point of view. For example, secure remote access for maintenance tasks, the connection of field devices to IoT platforms for the use of cloud services, data processing solutions for machine learning, edge real-time data analysis for anomaly detection, secure software updates for all assemblies at machine level and forgery-proof digital identities for sensors and actuators.

SSV intends to present the first results of the design thinking process for IoT gateway development by the end of this year. This includes the secure remote update of Codesys controllers using digital signatures created via a public key infrastructure.

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