Charging Card Audi e-tron Charging Service Goes On-Grid

One contract and one charging card for access to more than 72,000 charging points in 16 EU markets

The Audi e-tron Charging Service is going on-grid in ten markets. The service will be rolled out in a further six markets in the first quarter and expanded in Eastern Europe over the course of the year. When driving abroad, users can charge their cars according to the local purchasing conditions.

Audi is being transformed from a classic automotive manufacturer into a premium mobility systems supplier. The Audi e-tron Charging Service is part of a broad-based offering for charging and provides access to the public charging infrastructure in 16 European countries. The service will be rolled out in eight additional markets in Eastern Europe over the course of the year. Audi’s charging card brings together more than 72,000 charging points operated by 220 providers. On longer journeys, Audi customers can charge their cars at the high-power IONITY network charging terminals and benefit from special conditions. Additional HPC charging points operated by other providers round off the e-tron Charging Service for long-distance journeys.

Two Tariffs for Choosing

To cover individual charging needs, the e-tronCharging Service offers two different tariffs. The “City” tariff is aimed primarily at urban commuters. It is available for a basic fee of €4.95 per month. For each charging process, customers then pay €7.95 for AC charging (up to 22 kW) and €9.95 for DC charging (up to 50 kW), regardless of the charging duration and how much energy is drawn. For drivers who regularly travel long-distance, Audi recommends the “Transit” tariff. This costs €17.95 per month, although a one-year waiver of the basic fee is granted for first-time Audi e-tron buyers. With the Transit tariff, customers benefit from better access conditions with HPC contract partners such as IONITY, higher charging capacities and shorter charging durations. The Audi e-tron is the first series-production model capable of charging with up to 150 kW at their HPC stations. This means that the electric SUV is all set for the next long-distance stretch of a journey in approximately half an hour. And what’s more, the majority of electricity in IONITY’s network is generated from green sources.   

Easy to Use

The myAudi app or Audi navigation system can help the driver to locate the nearest charging station. In addition to planning the route and activating the charging points that it finds, the myAudi app can also tell you whether or not the charging terminal is currently available for use. You can start the charging process using your Audi charging card or the myAudi app. Identification and billing are performed automatically in the background. The app also displays the current charge status of your car.

To use the e-tron Charging Service, customers need to register once on the myAudi portal and conclude an individual charging contract. If necessary, the local Audi partner can help to activate your contract. All charging processes are automatically billed together at the end of the month. You can use the myAudi portal or myAudi app to view your charging history and bills as well as manage your contract arrangements.

Audi developed the e-tron Charging Service together with Volkswagen Financial Services. The collaboration with Digital Charging Solutions has resulted in one of the biggest charging networks in Europe.